Taylor is most notable for main the crew that co-created Google Maps and his tenures because the CTO of Fb (now Meta Platforms), because the chairman of Twitter, Inc.’s board of administrators previous to its acquisition by Elon Musk, and because the co-CEO of Salesforce (alongside co-founder Marc Benioff). Taylor was moreover one of many founders of FriendFeed and the creator of Quip.
Since 2023, Bret Taylor is chairman of OpenAI and a board member of Shopify. In the identical 12 months, he co-founded Sierra AI with Clay Bavor, Taylor’s very long time pal who spent 18 years at Google, the place he held varied management roles, together with main Google Labs, Google’s AR/VR efforts (Undertaking Starline and Google Lens).
Sierra focuses on offering Al-powered customer support chatbots to enterprises, serving to firms like WeightWatchers and Sirius XM improve their buyer interactions.
The AI startup goals to distinguish itself by decreasing “hallucinations,” the place Al fashions generate false info, making certain that manufacturers can belief their Al brokers.
This funding spherical comes lower than a 12 months after Sierra’s public launch, and it highlights the rising investor curiosity in AI purposes that generate regular income.
Earlier than the most recent funding spherical, Sierra had raised $110 million in a spherical led by Sequoia Capital and Benchmark at a valuation of practically $1 billion. This spherical additionally noticed participation from Thrive Capital and ICONIQ.
Sierra’s speedy development and rising valuation spotlight the robust investor confidence in its Al options for enterprises.
Headquartered in San Francisco, California, Sierra AI emphasizes creating extra empathetic and conversational AI interactions, contrasting it with irritating automated techniques like airline bots. The startup permits shoppers to customise the AI agent’s character to match their company model.
Sierra goals to supply personalised AI options to assist these firms enhance buyer interactions.
Beside these, Sierra has been specializing in enhancing its AI fashions to cut back “hallucinations,” the place AI generates false info. This ensures that manufacturers can belief their AI brokers to work together with prospects precisely and reliably.
To recall, in mid of this 12 months, an one other California-based AI startup Alembic launched a brand new AI system that tackles the problem of “Hallucinations” in synthetic intelligence. Alembic introduced that it has developed a brand new Al system that it claims fully eliminates the technology of false info that plagues different Al applied sciences, an issue often known as “hallucinations”.
A number of startups are actively engaged on addressing the AI hallucination drawback. Squirro makes use of Retrieval Augmented Era (RAG) know-how to make sure that each piece of knowledge generated by their AI is traceable to a supply, promising zero hallucinations.
Much like Squirro, SiftHub employs RAG know-how and fine-tuned massive language fashions with industry-specific data to generate personalised responses with zero hallucinations.
Amongst these AI Startups, Sierra as one of the crucial extremely valued AI startups. The AI startup has crossed $20 million in annualized income, in line with Reuters.